We're always looking for ways to help you utilize OpenCounter services to their full potential in your city.
As part of our post-launch engagement, we offer monthly office hours to review the changes in your city that might affect your OpenCounter service. These might include rezonings, map updates, fees, processes, and more.
At the beginning of each month, you’ll receive an email from OpenCounter with a link to schedule a 15–30 minute meeting. In that time, we can discuss relevant updates in your city, hold short trainings, and review anything else you’d like.
While this link will be emailed to you each month, you can schedule your monthly support session at: https://calendly.com/ocsupport.
As a reminder, our full support policy can always be found at https://opencounter.com/support.